wy2 Responsible Gaming — Your Safety is Our Priority
Enjoy entertainment within your limits. The wy2 platform provides you with all the tools and support you need to manage your gaming safely and responsibly.
Why is responsible gaming important?
Online gaming is an entertainment activity — but without responsible habits, it can have a negative impact on your personal and family life. wy2 believes every player should play within their means, consciously and within set limits.
We are committed to providing all our users with a healthy and balanced gaming experience. Responsible gaming is not just about protecting your money — it means keeping your mental health, family relationships and daily life in good shape.
You must be at least 21 years old to play on the wy2 platform. Minors are strictly prohibited from accessing this platform.
Warning signs
- Continuing to play repeatedly to recover lost money
- Spending more money than your budget allows
- Hiding your gaming activity from family or friends
- Neglecting work, studies or family because of gaming
- Gaming with borrowed money
- Feeling restless or irritated when you cannot play
Our protection tools
Deposit Limit
Set a limit on how much you can deposit daily, weekly or monthly. Once set, this limit takes effect immediately and protects you from overspending. Lowering the limit is instant; increasing it is subject to a waiting period.
Loss Limit
Decide in advance the maximum amount you are willing to lose within a set time period. When that amount is reached, wy2 will automatically stop your session. This reduces the risk of placing impulsive bets beyond your means.
Time-Out
When you feel you need a break, take a temporary pause of anywhere from 24 hours to 6 weeks. During this time you will not be able to log in to your account or play any games. When the break ends, you can return automatically.
Self-Exclusion
If you feel that gaming is causing problems in your life, you can activate a long-term exclusion yourself. This option can be set for anywhere from 6 months to permanently. Promotional communications are also suspended during the exclusion period.
Session Reminder
Set alerts at regular intervals to remind you how long you have been playing. If tracking time is difficult, this feature helps keep you aware and prevents long unplanned sessions.
Reality Check
View a detailed breakdown of your gaming history, win/loss statistics and total spending. This information helps you make an honest assessment and change course if needed.
How to activate the tools?
Log In
Log in to your wy2 account. If you do not have an account, start by registering.
Account Settings
Go to the profile menu and look for the "Responsible Gaming" option.
Choose your limits
Select the tool of your choice — deposit limit, time-out or self-exclusion.
Confirm
Save the change. Reducing a limit takes effect immediately. If you need help, contact us via live chat.
Assess yourself
Ask yourself the questions below. If the answer to more than one is yes, consider seeking support.
Do I often spend more money on gaming than my set budget?
Do I feel restless or irritated when I am not gaming?
Do I hide the extent of my gaming from family or friends?
Do I keep gaming to try to recover money I have lost?
Is gaming causing problems in my work, studies or family relationships?
Safe gaming tips
Set a budget
Decide how much you will spend before you start gaming and stick to that decision. Never think of gaming as a source of income.
Respect your time limits
Take regular breaks instead of playing for long stretches at a time. Set aside time for family, friends and hobbies.
Do not play on impulse
Avoid gaming when you are under stress, feeling low or have been drinking. Play with a clear head.
Do not play with borrowed money
Never game with borrowed funds or money needed for household expenses. Only play with money you can afford to lose without serious consequences.
wy2's responsible gaming policy
Minor protection
wy2 strictly prohibits anyone under 21 from accessing the platform. An age verification process must be completed when opening an account. If you have children or teenagers at home, use parental control software on your devices and keep your account credentials private.
Single account policy
Each user may have only one account. Creating multiple accounts is prohibited and defeats the purpose of self-exclusion. If someone attempts to open a new account while excluded, that is a violation of wy2's policy.
Advertising and promotions policy
wy2 conducts advertising responsibly. Our campaigns never target minors and do not present gaming as a guaranteed way to earn money. Users who have self-excluded are automatically removed from our promotional mailing list.
About financial limits
The minimum deposit at wy2 is ৳500 and the minimum withdrawal is ৳500. These limits protect you from the inconvenience of frequent very small transactions and help with financial planning. Transact easily and securely via bKash, Nagad, Rocket and Upay.
Cooling-off period
A cooling-off period applies when increasing a deposit limit. This delay is intentional — it protects you from making decisions driven by a momentary impulse and gives you more time to think.
Transaction history
A detailed record of all your deposits, withdrawals and gaming activity is stored in your account. Review it at any time to stay aware of your gaming habits.
If you need support
24/7 live chat support
The wy2 support team is available around the clock and ready to speak in Bengali. Contact us on live chat at any time to activate responsible gaming tools or to share any concerns.
Contact us by email
Email us for any responsible gaming requests or questions: [email protected] — we will respond promptly.
Seek professional help
- If you feel that gaming addiction is affecting your life, consult a mental health professional.
- Talk openly with the people close to you — loneliness increases the risk of addiction.
- Let us know via our live chat — we will help activate self-exclusion on your account.
- For mental health services in Bangladesh, contact your local hospital or counselling centre.
Play responsibly,
enjoy the entertainment
Set your limits today for a safe and enjoyable gaming experience at wy2.